Welcome to Hidden Archive
Welcome to Hidden Archive. These Terms & Conditions govern your use of our website and the purchase of products through our store. By accessing our website or placing an order, you agree to be bound by these terms.
Please read them carefully before using our services.
1. About Hidden Archive
Hidden Archive is an online preorder retailer offering footwear, apparel, and accessories. As a preorder store, products are sourced after an order has been placed rather than being held as regular inventory.
2. Eligibility
By placing an order, you confirm that you:
- Are at least 18 years old or have permission from a parent or legal guardian.
- Provide accurate and complete information during checkout.
- Are authorized to use the payment method provided.
3. Products & Availability
We strive to display accurate product descriptions, images, and pricing.
Because our products are sourced through a preorder model:
- Availability may change before sourcing begins.
- Certain products may become unavailable after your order is placed.
- If we cannot source your item, we will notify you and provide a full refund.
Product images are intended as references. Minor differences in packaging, labels, or manufacturing details may occur depending on the brand or production batch.
4. Pricing
All prices displayed on our website are shown in the selected currency.
Prices may change at any time without prior notice, but changes will not affect orders that have already been confirmed.
Customers are responsible for any applicable customs duties, import taxes, or local fees required by their country.
5. Orders
Once your order is placed, you will receive an order confirmation email.
Your order enters our sourcing process shortly after confirmation.
We reserve the right to refuse or cancel orders due to:
- Pricing errors
- Product unavailability
- Suspected fraud
- Violation of these Terms & Conditions
6. Order Cancellations
Orders may be cancelled only before sourcing begins.
Once your item has been sourced, the order cannot be cancelled or refunded.
7. Shipping & Delivery
Estimated delivery times are provided for guidance only.
Delivery times may vary due to:
- Supplier processing
- International shipping
- Customs inspections
- Courier delays
- Public holidays
Hidden Archive is not responsible for delays outside our reasonable control.
8. Returns & Refunds
Returns and refunds are governed by our Returns & Refund Policy.
Returns are accepted only if:
- You receive a damaged or defective item.
- You receive an incorrect item.
Refunds are not available for:
- Incorrect size selection
- Change of mind
- Orders already sourced
- Claims submitted more than 24 hours after delivery
9. Product Sizing
Customers are responsible for selecting the correct size before completing their purchase.
We encourage customers to review the sizing information provided on each product page or contact us if they need assistance before ordering.
10. Intellectual Property
All content on the Hidden Archive website, including but not limited to:
- Logos
- Branding
- Images
- Graphics
- Product descriptions
- Website design
- Text
is the property of Hidden Archive or its respective owners and may not be copied, reproduced, or used without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Hidden Archive shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or the purchase of our products.
Our total liability shall not exceed the amount paid for the relevant order.
Nothing in these Terms excludes liability where it cannot legally be excluded.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes become effective immediately upon publication on this website. Continued use of the website after updates constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Email: support@hiddenarchive.co
Effective Date
Last Updated: July 30, 2026