Privacy Policy
Your Privacy Matters
At Hidden Archive, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information
- Products purchased
- Order history
- Payment status
- Delivery information
Technical Information
- IP address
- Browser type
- Device information
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Source and deliver preorder items
- Communicate order updates
- Respond to customer support requests
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We only collect information that is necessary to provide our services.
3. Payment Information
We do not store your credit card or payment details on our servers.
Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary to:
- Process payments
- Fulfill and ship your order
- Provide customer support
- Comply with legal requirements
- Protect our rights and prevent fraud
These third parties are only permitted to use your information to provide services on our behalf.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Understand how visitors use our website
- Improve website performance
You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While no online service can guarantee absolute security, we continuously work to safeguard your information.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, tax, and accounting obligations
- Resolve disputes and enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain types of data processing
- Request a copy of your personal information
To exercise any of these rights, please contact us using the details below.
9. Third-Party Services
Our website may use third-party services for:
- Payment processing
- Shipping and logistics
- Website analytics
- Marketing communications
These providers have their own privacy policies governing how they handle your information.
10. Children’s Privacy
Hidden Archive is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Email: support@hiddenarchive.co
Effective Date
Last Updated: July 30, 2026